Why is my keypad disabled when previewing a voice bot?

Hey team - I am working with a builder to troubleshoot this voice bot proof-of-concept app, but getting stuck in previewing the decision menu interactions because the keypad is not enabled.

Do you have any insight on what might be missing in the configuration, or might this be an issue of working in 17.14? Please let me know if I can provide any further config details. Thank you!

I think this relates to an outdated “Calls a Number” Starting Event in 17.14. I was able to get this working with the “Receives a Call” event available in v17.15 and v18.

I’m going to close this as it appears to relate to an older version of Studio!

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